Solutions

HealthTrust Europe has created a flexible customer service offering which we believe retains its relevance to a constantly changing economic and political environment.

The service offering reflects the experience built up over the years when HPC was in the CPH (Collaborative Procurement Hub) model and seeks to provide a broad access to commercial services for customers.

It is based upon a 'Core Service' - which is funded jointly through transaction fees and subscription fees - and 'On-Demand Services' - which are essentially consultancy based services and are purchased separately.

Core Service

This reflects the basic standard service offered to all customers in exchange for their subscription fee.

On-Demand Services

This reflects the range of services that HealthTrust Europe are seeking to provide to customers on a consultancy basis as required.

These are supplementary services to those provided in the core service and will be charged at extra cost.