LinksCore Service
The core offering is comprised of four elements that in totality provide a comprehensive sourcing and information service to customers. This reflects the basic standard service offered to all customers in exchange for their fee.
The four elements of the offering are depicted as
Strategic Sourcing Workplan
This element provides a fully comprehensive 'trust specific' workplan for all customers. It covers all the areas that will be market tested for that customer within that calendar year. HealthTrust Europe publishes a top-level generic 3 year workplan and a customer specific one-year workplan.
Electronic Catalogue and Marketplace
A fully electronic catalogue interfaced with your internal system to provide access to potentially hundreds of thousands of product codes. Further, this will allow for full electronic payment and transaction data. Please view the e-Marketplace section of the website for more details.
Account Management
A dedicated Account Manager and access to a range of Account Management services. HealthTrust Europe seeks to provide a dedicated Account Manager on-site at customer premises for, on average, up to 2 days per calendar month.
On-Demand Services
In addition to the elements in the core service offering, HealthTrust Europe are seeking to provide a range of 'on-demand' services available to customers as required. These are supplementary services to those provided in the core service and will be charged at extra cost.
We plan to introduce various services during the course of year one following consultation with customers to ensure that the services offered are meeting the needs of a changing NHS. Although we will advise all customers as and when new services are introduced, we expect on-demand services to fit within the following areas.
