To HealthTrust Europe, Corporate Social Responsibility (CSR) means being a good corporate citizen and describes business behaviours, designed not only to deliver commercial objectives and meet legal requirements, but also have a positive social impact on the local community and those communities of our customers, suppliers and providers of the services. This CSR Statement formalises in words how we manage our business processes to produce an overall positive impact on society.

It is our desire to operate responsibly, securing our own financial sustainability and independence. Through aligning our strategy with CSR goals, we aim to realise significant and positive impact both on the business itself and the communities in which the business operates.


HealthTrust Europe is part of HCA Healthcare, a leading healthcare organisation. By driving on our experience in delivering quality agreements in the healthcare industry to all other market segments, we leverage our experience in healthcare and procurement to support customers across markets which include, but are not limited to, healthcare, all public sector bodies and any similar private sector organisations in the UK.

Through aligning our strategy and experience with CSR goals, HealthTrust Europe aims to realise a significant and positive impact on the business and also within the communities in which we operate. This is demonstrated through our actions and by providing support to HealthTrust Europe employees, suppliers and customers across the following:

  • Corporate Values;
  • Code of Conduct and Ethical Standards;
  • Anti Bribery Policy;
  • Outsourcing Policy;
  • Modern Slavery Statement;
  • Anti Money Laundering Policy;
  • Group Health & Safety Policy;
  • Group Equal Opportunities Policy; and
  • Due diligence framework used to assess and monitor suppliers and the service providers that we promote to our customers; and
  • Continuous development of good information governance, working practices and transparency.
  • Carbon Reduction Plan 2022


We wish to adopt and commit to the principles and practices set out below.

Our employees

As an equal opportunities employer, it is our aim to create training and employment opportunities that address skills gaps, create opportunities for people facing barriers to employment, tackle workforce inequality and reduce the disability employment gap.
Through supporting diversity, fairness and equal opportunities, we are committed to the continual training and development of our people. HealthTrust Europe employees are appreciated, valued and are given regular feedback to ensure they have a clear understanding of their role and the contribution they make to the business.

The provision of ongoing support and resources for the wellbeing of staff ensures that our colleagues, our customers and our employees are treated with loyalty, respect and dignity through inclusive, non-discriminatory staffing and customer engagement practices. HealthTrust Europe employees are expected to act with integrity towards one another and exercise a high standard of business practice.

Our customers

We strive to make a positive difference through the services we provide, the way we provide them and the way we run the organisation as a whole. HealthTrust Europe builds long term relationships with all customers and other stakeholders by understanding their objectives as they evolve over time and meeting their needs. We adhere to the highest professional and ethical standards and will be honest, open and transparent in all dealings with customers. It is our intention to support opportunities for entrepreneurship and help new, small organisations, supporting economic growth and business creation, whilst also working with established customers to address challenges and ensure continued success.

Our suppliers

HealthTrust Europe has developed a resilient supply chain through our partnerships with suppliers. We understand the importance of compliance and work to achieve the sustainable and mutual development of HealthTrust Europe and our suppliers. Our aim is to create a diverse supply chain to deliver our contracts, including new businesses and entrepreneurs, start-ups, SMEs, VCSEs and mutuals. Wherever possible, HealthTrust Europe endeavours to work with locally based providers. We support innovation throughout the supply chain to deliver lower cost and higher quality goods and services

Working with key suppliers who actively demonstrate our core values of honesty, integrity and fairness and share our ethos in relation to employment practices, quality and environmental controls, with a high regard for human rights in mind is of the utmost importance. We promote ethical and lawful employment and supply chain practices through our Ethics and Compliance Programme and have a zero-tolerance approach to modern slavery, bribery and corruption, which is shared by our suppliers and is communicated to all potential suppliers.

As part of the selection process for every tender, the CSR level for all suppliers and potential suppliers is evaluated and qualified. During engagement we also assess whether there is a sustainable and reliable supply chain in place which takes CSR initiatives into consideration.

Our service providers

HealthTrust Europe is committed to managing climate change through supporting local communities and reducing the environmental impact of sourcing, logistics and distribution practices. We aim to choose providers who share our ethos in relation to employment practices, quality and environmental controls, working with locally based providers whenever possible. This will be communicated to all providers and potential providers.

Our health and safety

Achieving and maintaining the highest standards of health and safety and providing a safe and healthy working environment is paramount for all of our activities. HealthTrust Europe has a current and effective written health and safety policy that is regularly reviewed and updated. This also extends to all partners.

Our environment

In order to fight climate change, an environmental approach and programme has been implemented. HealthTrust Europe has taken and continues to take appropriate steps to mitigate environmental impacts in the performance of our contracts. We continue to investigate ways to deliver additional environmental benefits to influence staff, suppliers, customers and communities in supporting environmental protection and improvements. You can read HealthTrust Europe’s Carbon Reduction Plan 2022 from here.

Our community

HealthTrust Europe recognises and understands the significance of community within which we operate. It is our aim to contribute to this community by being sensitive to the needs of local people and groups, promoting ethical and socially responsible trading and supporting strong integrated communities. The business is committed to creating opportunities, supporting the economy and also helping local communities to manage and recover from the impact of COVID-19. We work with Partners that share our values.
We also actively support initiatives to deliver positive change. This includes fundraising for our 2022 charity of choice, Birmingham Children’s Hospital Charity.

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