Healthcare Provider Partners

Strengthening Performance and Clinical Excellence

At HealthTrust Europe, our mission is to strengthen provider performance and clinical excellence. Employees across the business from our Account Directors and Customer Care Specialists to Category Specialists and Clinical Nurses share the ethos of our company and demonstrate our core values in pursuit of our mission and are ready to assist you.

Partnership Portal

We are pleased to announce the release of our new Partnership Portal.

This new location is your one stop shop for HealthTrust Europe’s entire catalogue and personalised Contract Management Reports, that replaces the Catalogue Browser and Members Area applications.

  • Catalogue
    • Access and search the entire HealthTrust Europe catalogue, searching for any product.
    • As a registered user, access your organisations personalised catalogue, including pricing information.
  • Contract Management Reports
    • As a registered user, access your Contract Management files, downloading your entire contract and product catalogue in a standard format for use with your own procurement systems
  • Supplier Management Reports
    • As a registered user, access your actual spend reports by key suppliers against your use of our portfolio.

If you’re an existing customer, you can use your current credentials to log in to your customised information. If you’re a new customer or user, then please access as a Guest and register.

 

Visit the Partners Portal

St Helens and Knowsley Teaching Hospitals NHS Trust Selects HealthTrust Europe as its GPO

HealthTrust Europe (HTE) is delighted to announce that it was selected by St Helens and Knowsley Teaching Hospitals NHS Trust to be its exclusive national Group Purchasing Organisation (GPO).

Hear it from our Customers

My dedicated Account Director works alongside my team and I to fully understand new contracts and is involved with managing the smooth transition of contracted products and services into our everyday. The extensive knowledge and expertise of the GPO Account Directors regarding the GPO model and the healthcare sector is invaluable when assisting my team and I.

Steve Begley
Alder Hey Children's NHS Foundation Trust Head of Procurement

Being a member of the GPO provides me with the platform to work collaboratively with other Trusts to strengthen provider performance and clinical excellence. I feel that HealthTrust Europe align our needs to their goals and objectives so that I am able to deliver maximum value to my organisation, which this perceptive approach is exactly what I need as a customer.

Alison Parker
Warrington and Halton Hospitals NHS Foundation Trust Associate Director of Procurement


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Account Management

Our experienced Account Directors serve as your primary point of contact and are responsible for optimising the value GPO members realise through our contract portfolio. Account Directors will support you to reduce costs, improve quality, and promote standardisation and utilisation. They will work alongside you to identify opportunities for GPO participation, contract conversion, standardisation and spend maximisation.

Customer Care

Our dedicated Customer Care team are here to resolve your queries quickly and effectively; they track, investigate and trend issues reported daily. Our friendly and professional Customer Care Specialists provide the highest level of end-to-end support, ensuring deep problem understanding, timely resolution or escalation and communicating promptly on progress. As part of our commitment to setting the standard for providing high-quality products and superior customer service to healthcare providers, we work closely with contracted suppliers to resolve all reported issues that can impact patient care, quality and safety.

Contact Customer Care