ICT Solutions

Digital transformation is now a public sector imperative. HealthTrust Europe’s (HTE’s) ICT Solutions 2019 Framework has been specifically designed to enable technology leaders to work in partnership with public sector organisations to shape and deliver their digitisation and transformational goals. 

Innovative digital architecture is the backbone of the healthcare system and wider public sector. Interoperability, ease of access to data and systems integration and communication; ensuring the right data gets to the right place at the right time is paramount to the delivery of public services.

HTE’s ICT Solutions 2019 Framework (ComIT 2 – Complete IT), enables the most cost-effective and simplest route to market for your entire Information Communication Technology and digitisation requirements, across the complete IT vendor and Reseller landscape.

The single lot framework covers Enterprise Level Solutions across five core categories for end-to-end digital requirements including;

  • Hardware
  • Software
  • Security
  • Technology Assisted Services
  • Computer Science

These incorporate any need your organisation may have, whether as individual requirements or as combined solutions and support the provision of; all Hardware, Audio Visual solutions, Software, Programs, Applications, Cloud, Cyber security, Computer Science, Robotics and Automation, Data Mining, Artificial Intelligence (AI), Augmented Reality (AR), Virtual Reality (VR) Managed Services, Consultancy, Support and helpdesk outsourcing and associated Technology Assisted Services.

Whilst this framework provides the broadest scope of solutions for the entire public sector, whether you are looking to purchase specialist electronic patient records software or manage large scale office transformation, it is the most straightforward way to manage your organisational ICT needs. Fully supported by our own procurement experts, we will explore the most appropriate procurement path, whether from one vendor or across a multitude of market leading suppliers.

The framework enables a range of purchase options and value add benefits including; storage and logistics, configuration, finance, Device as a Service (DaaS) and leasing; enabling customers to update their ICT estate in a way that best meets their individual needs or the needs of their Integrated Care Systems (ICS).

Whether purchasing off-the shelf hardware or software, or creating bespoke technologies including white-labelled software, this framework enables you to develop best in class ICT solutions that will facilitate you on your digital transformation journey. The awarded suppliers are vendor agnostic Value-Added Resellers (VAR’s), with a wealth of supply partnerships, extensive experience and logistics capabilities, and a range of accreditations, certifications, and standards.

Our suppliers use a combination of in-house capability and expertise, alongside their long-established vendor, manufacturer, and supply partner relationships to develop exclusive value propositions which are unique to your requirements. This encourages innovation in the marketplace in addition to providing opportunities for smaller, niche Suppliers who otherwise may not have a platform to supply their solutions. From Specification design to project delivery; our awarded partners have the knowledge and skillset you need to help deliver ICT projects of any scale effectively and efficiently.

The transformation of healthcare services, accelerated by the COVID pandemic of 2020, has driven a focus on collaborative utilisation of advanced technology and data solutions. The rise to prominence of digital health solutions, aimed at unifying the delivery of healthcare services both in the home and within a healthcare setting, improves access to speciality medical services while decreasing the costs of delivery at point of use. The framework enables you to take advantage of, and leverage, emerging technologies such as connected devices and IoT (Internet of Things), cloud, Telehealth, Telemedicine, artificial intelligence, automation, robotics, back-office solutions and big data, to improve diagnostics and overall healthcare delivery.

Outside of healthcare, and as we transition into the modern workspace, advancements in connectivity, including the role out of 5G technology, have created endless possibilities to enable people and organisations to collaborate and share in real time or virtually, in a seamless environment, from any location, on any device. Our ICT framework fully embraces this modern world approach, acknowledging open standards whilst bringing together all the tools needed to improve communication, increase productivity and advance data processing capabilities on any platform.

Secure identity and user authentication are critical to the safe and appropriate use of technology in all settings. As digital leaders, our suppliers act as a single point of accountability to ensure all necessary and relevant standards are adhered to and exceeded. As cyber security and data threats become increasingly complex and evolve at a rapid pace, our Framework enables organisations to have everything in place to protect themselves, their employees and their customers hardware, systems and data.

Technology can lead to positive change and the framework provides the opportunity for Suppliers to demonstrate initiatives and programmes they have in place to promote Corporate Social Responsibility (CSR), Environmental, Sustainability and Social Economical Value. Our partners can support the education, development and delivery of meaningful measures and objectives to help your organisation achieve it’s own ambitions.

We understand that “value” means different things in different situations and take this into account when considering routes to procure. Whether you are looking to achieve cost savings on IT Hardware, or time saving efficiencies through simplified contracting, our enterprise level market leading pricing, value added service wraps and combining of vendor products and solutions means that you can secure value however you define it.

Public Sector Contracting Authorities may procure ICT products and services across all categories, via a preferred Direct Award or, alternatively, through appropriate benchmarking or further competition procedures including e-auctions, full mini competitions, hybrid mini competitions and competitive processes to select a strategic supplier. Whatever the scale or size of your project or the timeframe restrictions you may be working to, we have a fully supported, compliant procurement process which will ensure your requirements are delivered on time and on budget.

HealthTrust have many years’ experience of working on ICT procurements; from simple off the shelf hardware and software requirements; to high-value complex software and service projects. This includes pre-market engagement exercises to inform Specifications, awarding of strategic supply partners to manage multiple projects and workstreams, outsourcing, restrictive timescales and group purchasing exercises. As a trusted partner, we are here to answer any questions you may have.


Award Summary

  • Free to access and easy to use
  • Widest scope across 1 Lot
  • Competitive pricing, agreed Terms and Conditions, Added Value
  • Unrivalled access to all ICT manufacturers, brands, specialists and innovators with the widest range of services, support and finance options
  • Time and operational resource efficiencies and cost saving benefits – we work with you to identify the most appropriate route to market, resulting in quicker access to solutions.
  • Competitive processes: E-auctions, mini competitions, hybrid mini competitions and processes to select a strategic supplier
  • Direct award: flexible direct award processes

How do I access the Framework?

HTE’s ICT 2019 Solutions Framework, maybe utilised by all public sector bodies and any similar private sector organisations in the UK, which includes:

  • Central Government departments and their executive agencies
  • Educational Establishments through to Higher Education providers
  • Evolved and other administrations within the British Isles
  • Fire and Ambulance Services and other emergency response organisations
  • Health and its constituent bodies
  • Health and Social Care Trusts, Health agencies and other constituent bodies of the NHS in Northern Ireland.
  • Health boards, NHS Trusts, Community Health Councils and other constituent bodies of the NHS in Wales
  • Her Majesty’s Prison Service
  • Local Authorities and Councils
  • National Health Service (NHS)
  • NHS Scotland and its constituent bodies
  • Non-Departmental Public Bodies (NDPBs)
  • Police Forces
  • Registered Local Landlords (RSLs)
  • Registered Charities
  • The Ministry of Defense


For more information, contact our Customer Care team on 0845 887 500, via email at customercare@htepg.com or through our Live Chat function.


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Contact Us

To access this framework or if you have any enquires contact our dedicated customer care team on either 0845 887 5000 or customercare@htepg.com