Contract Overview

The Total Language Solutions framework agreement supports healthcare and wider Public Sector Organisations to service their local interpretation and translation requirements by providing free of charge access to a team of industry specialists and a robust set of terms and conditions that embed quality assurance provisions, data protection controls and sustainable best value. 

Free to access for all healthcare providers and Public Sector Organisations.  

  • Embedded quality assurance provisions, data protection controls and innovative mechanisms for driving and delivering sustainable value. 
  • Framework Contract Price ceilings can be lowered but never exceeded, maintaining value for money for the life of any contract and no cost pressures. 
  • Access to the latest COVID-SAFE remote language solutions including telephone, video, and apps. 

Non-Spoken Interpretation Translation Services (including British Sign Language (‘BSL’) , Sign Supported English (‘SSE’), Cued Speech (Makaton) and remote video/app solutions

Contact the HealthTrust Europe  Customer Care team, on 0845 887 5000 or via customercare@htepg.com. Alternatively, please contact your Account to log your interest, then the Category Manager will make contact to discuss your requirement.