Case Study – Proactive International Recruitment


HealthTrust Europe (HTE) worked closely with Manchester University NHS Foundation Trust to identify capable suppliers through Lot 1b (International Recruitment) of Total Workforce Solutions II (TWS II) to support the Trust’s programme to recruit a high volume of doctors. The pre-existing quality, assurance and value terms of the framework provided the Trust with a simple, free-to-access, compliant route to market, whilst HTE’s  extensive category expertise supported with supplier engagement in meeting tight turnaround timelines to support on-time delivery of the project.


As the UK’s largest NHS Hospital Trust, Manchester University NHSFT (MFT) must be strategic to avoid unnecessary locum use, especially when recruiting in the context of the current UK healthcare staffing crisis. The TWS II International Permanent Recruitment Framework is NHSE&I approved and provides access to a range of cross discipline and specialist suppliers to work in partnership with healthcare providers. Through this agreement, the Trust was able to select a partner for this project to deliver their requirements. The Trust engaged in a full workforce planning project, supported by the selected supplier (Remedium) and found a need to recruit permanent doctors en masse to meet future demand ahead of the doctor changeover in August. MFT then challenged the supplier to run a recruitment project to meet future demand, whilst adhering to the code of practice for international recruitment of health and social care personnel.


Utilising the TWS Framework, MFT gained access to valuable recruitment project support, including HTE’s expert category guidance and insight. HTE facilitated a procurement exercise to evaluate potential suppliers and identify the best value proposition. Following the supplier selection, we drafted a contract that included transparent pricing, quality benchmarks, with performance terms and conditions. To guarantee the success of the project, MFT received ongoing contract management support, ensuring that all parties involved adhered to the agreed-upon terms and objectives.

Remedium implemented a face-to-face international recruitment drive in Mumbai. By opting for a face-to-face project, MFT benefitted from the International presence provided by Remedium’s Mumbai office. They were able to mitigate many hiring risks by meeting candidates in person and ensured ethical recruitment practices by meeting the heads of department at Indian partner hospitals. This meant MFT better understood the motives and culture of their prospective candidates and was therefore able to provide a far more mutually aligned offer of employment.

The Result

The international recruitment sessions were extremely well received by candidates and 80 permanent doctors were recruited as a result of adopting this approach. MFT is extremely happy with the results and is already planning the next trip.

“Our international project with Remedium exceeded all expectations, we are delighted to welcome 80 doctors to MFT.”  

Samantha Stretch
Head of Medical and Dental Resourcing, MFT


“We have really enjoyed our visit to India. We have met a lot of very enthusiastic doctors who want to work in Manchester and especially in our organisation.”

Dr. Sujesh Bansal
Consultant Anaesthetist International
Fellowship Director and Director of Medical Education, MFT

To find out how Total Workforce solutions at HealthTrust Europe can help you contact or 0845 887 5000