Total Workforce Solutions

Supporting the delivery of the right resource at the right time for the right cost

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Workforce Solutions for Healthcare Providers

We partner with public and private healthcare providers to deliver your workforce strategy; reducing reliance on agency staff with strategic procurement activities that meet the holistic workforce demands of your organisation – helping you deliver the right resource at the right time for the right cost.  

Our dedicated team are on hand to support your short-term needs whilst providing the procurement tools and expertise to develop the medium and long-term resourcing strategies that enable change and improved patient care.

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Workforce Planning

Plan with ICT at the centre of your workforce strategy through our network of value added resellers (VARs) to gain greater control, reporting and accountability for the services that you require to deliver safe staffing.

Engage with industry experts through Consultancy & Advisory Services to drive enhanced productivity, align STP/ACO agendas, develop change management programmes and ensure optimal accuracy with forensic accounting.

Take control of rota planning, skills assessments and ward ratios to pro-actively deliver the best possible patient care, with technology that lays at the heart of your workforce planning and healthcare management strategy.

Bank Solutions

We offer enhanced bank solutions to best utilise your substantive and limited hours workforce to its maximum capability. Manage or outsource requirements to build a service with proven deliverables in improving communications to staff groups, attracting a wider bank workforce and supporting the national initiative to reduce agency spend.

Build strategies for all staffing groups including nursing bank and doctors bank with a key focus on attraction and retention that keeps cost under control whilst maintaining a high level of continuity with high quality patient care at the core of its delivery.

Operate as your own recruitment partnership with shared banks and collaborative opportunities to build healthcare networks to better service your local region and STP. Work together to deliver controlled pay structures and increase shift availability to maximise healthcare resource under a robust contracting model.

Strategic Recruitment Solutions

Maximise the recruitment relationships and services that you utilise to enhance successful outcomes and reduce agency spend at your sites. Think, engage and plan with recruitment experts as partners to deliver a range of tailored solutions, consultancy services and financial efficiencies that complement local resource and initiatives to deliver cost savings and spend reduction.

Deliver a higher conversion rate to fixed-term and substantive job posts through event planning, international recruitment for all healthcare staff groups, recruitment process outsourcing, direct engagement and wider strategic projects with key partners that focus only on the enhancement of your substantive workforce and candidate attraction methods.

Ensure that substantive recruitment is at the forefront of your holistic workforce strategy to maximise the delivery of services and deliver the highest quality patient care.

Agency Staffing Services

Plan, structure and tailor strategies with us for managing your agency staffing services across all staffing groups. Deliver an NHS-I approved solution to your local, regional or STP requirements with a procurement partner that delivers agency frameworks in conjunction with a workforce plan to reduce spend on short, medium and long-term resourcing options.

Select your preferred supplier list, master vendor, managed service or neutral vendor supply chain options with a framework that supports in delivering robust contracting. This is followed by on-going support, engagement and mediation services.

Prioritise your agency spend on best value, work collaboratively with your regional partners or STP and use a framework partner that can deliver cluster working and NHS partnership to maximise successful outcomes. Deliver cap controls, off framework removal, robust IR35 controls and a spend reduction strategy that works operationally whilst maintaining fill rates and the highest standards in compliance, all independently vetted by our auditing experts.

Workforce Planning

Plan with ICT at the centre of your workforce strategy through our network of value added resellers (VARs) to gain greater control, reporting and accountability for the services that you require to deliver safe staffing.

Engage with industry experts through Consultancy & Advisory Services to drive enhanced productivity, align STP/ACO agendas, develop change management programmes and ensure optimal accuracy with forensic accounting.

Take control of rota planning, skills assessments and ward ratios to pro-actively deliver the best possible patient care, with technology that lays at the heart of your workforce planning and healthcare management strategy.

Bank Solutions

We offer enhanced bank solutions to best utilise your substantive and limited hours workforce to its maximum capability. Manage or outsource requirements to build a service with proven deliverables in improving communications to staff groups, attracting a wider bank workforce and supporting the national initiative to reduce agency spend.

Build strategies for all staffing groups including nursing bank and doctors bank with a key focus on attraction and retention that keeps cost under control whilst maintaining a high level of continuity with high quality patient care at the core of its delivery.

Operate as your own recruitment partnership with shared banks and collaborative opportunities to build healthcare networks to better service your local region and STP. Work together to deliver controlled pay structures and increase shift availability to maximise healthcare resource under a robust contracting model.

Strategic Recruitment Solutions

Maximise the recruitment relationships and services that you utilise to enhance successful outcomes and reduce agency spend at your sites. Think, engage and plan with recruitment experts as partners to deliver a range of tailored solutions, consultancy services and financial efficiencies that complement local resource and initiatives to deliver cost savings and spend reduction.

Deliver a higher conversion rate to fixed-term and substantive job posts through event planning, international recruitment for all healthcare staff groups, recruitment process outsourcing, direct engagement and wider strategic projects with key partners that focus only on the enhancement of your substantive workforce and candidate attraction methods.

Ensure that substantive recruitment is at the forefront of your holistic workforce strategy to maximise the delivery of services and deliver the highest quality patient care.

Agency Staffing Services

Plan, structure and tailor strategies with us for managing your agency staffing services across all staffing groups. Deliver an NHS-I approved solution to your local, regional or STP requirements with a procurement partner that delivers agency frameworks in conjunction with a workforce plan to reduce spend on short, medium and long-term resourcing options.

Select your preferred supplier list, master vendor, managed service or neutral vendor supply chain options with a framework that supports in delivering robust contracting. This is followed by on-going support, engagement and mediation services.

Prioritise your agency spend on best value, work collaboratively with your regional partners or STP and use a framework partner that can deliver cluster working and NHS partnership to maximise successful outcomes. Deliver cap controls, off framework removal, robust IR35 controls and a spend reduction strategy that works operationally whilst maintaining fill rates and the highest standards in compliance, all independently vetted by our auditing experts.

Comprehensive Support to Meet Your Requirements

Point of Contact

We pride ourselves on the knowledgeable, responsive service we provide. Our team of category experts are on hand to provide mediation, guidance and on-going support to deliver your requirements to the highest possible standards.

Auditing Process

We lead the way with our enhanced audit processes, which we’ve developed over 5 years. Every supplier is subject to rigorous due diligence, and all healthcare professionals pass through meticulous NHS Employment checks with added IR35 Assurance and alignment to the Core Skills Training Framework as standard.

Mediation Services

You get complete peace of mind when you partner with our supplier community. We’ve carefully selected the 230 awarded suppliers on our framework, all of which work constructively with our experienced mediators to resolve any questions or concerns you have.

League Tables

We offer provider-specific and data-driven league tables that give you a quick and easy way to benchmark agency staff procurement and learn from other providers. This tool allows you to select suppliers that have demonstrated adherence to caps in specific band and grade options, regionally and by provider.

Hear it from our Customers

Prior to the regional collaboration the Trust was using excessive numbers of suppliers at variable rates. Not only has the collaborative reduced the number of suppliers but it has also reduced our agency costs and improved the quality of the locum medical staff. We have found the collective force of the Trusts working together as a powerful mechanism in reducing costs, sharing data and raising standards.

Andrew McMenemy
The Dudley Group NHS Foundation Trust Director of Workforce & Organisational Development

Cheshire & Merseyside is one of the biggest STP’s in the country which includes a range of diverse NHS providers including Acute, Mental Health, Specialist and Community Trusts.

HealthTrust Europe was selected as their proposal met all the requirements specified by the Cluster. The support received from HealthTrust Europe to retender with so many Trusts in such a challenged market has been excellent. From start to finish, Demelza Leadbetter and Armand Wembakangu have been totally committed, and their knowledge and professionalism has been self-evident. The outcome has resulted in two contracts which now align and meet the collaborative, yet individual, needs of the Cluster.

Tracy Smith
Wirral Community Health and Care NHS Foundation Trust Cheshire and Mersey Estates Procurement Lead

Hull & East Yorkshire NHS Trust has been working in partnership with HealthTrust Europe for a number of years. Their advice and guidance has been exceptional on every topic that we have consulted on with them. They assist with all aspects of the NHSI agency rules, operate the framework for our Direct Engagement model, advise on supply and financial issues and help to resolve disputes.

Sue Richards
Hull & East Yorkshire NHS Trust Head of Workforce Transformation & Service Delivery

Health Trust Europe have been instrumental in the establishment of a West Midlands Regional Agency Collaborative Cluster. Health Trust Europe have facilitated and organised engagement between the member Trusts and the supply chain, which is a critical part of the programme.  It is hoped that this increased collaborative approach will standardise and harmonise the Medical Locums market in our region.

Joanne Roberts
University Hospitals of North Midlands NHS Trust Deputy Associate Director – Procurement and Commercial Services (Procurement/Systems)

The Trust has adopted a robust yet transparent stance with the agencies that has led to improved administrative processes and procedures and reduced the rates towards the agency caps introduced by NHS Improvement. It is envisaged that this long-term partnership will enhance the purchasing power of all trusts and that further savings will be delivered in the future.

Steve Barrow
Warrington and Halton Hospitals NHS Foundation Trust Deputy Director of Finance

Warrington and Halton Hospitals has worked extensively with HealthTrust Europe (HTE) in establishing a Cheshire and Merseyside Collaborative Cluster approach to agency demand. HTE has been fundamental to the success of this on-going project providing category expertise and a consistent approach throughout which is very much viewed as a partnership. Without the support of HTE the project would not be at the stage it is at.

Alison Parker
Warrington and Halton Hospitals NHS Foundation Trust Associate Director of Procurement

The Trust has already started to see the benefits of taking a collaborative approach – engaging managers have better visibility of our preferred Agencies and greater clarity on the pricing thereby improving our framework compliance rate. By acting collectively in the region, we have successfully pushed back to ensure that rates are in step with the NHSI Cap Rates for all nursing and Medical Locum staff groups. 

James Mawrey
Wirral University Teaching Hospital NHS Foundation Trust Director of Workforce


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